Jobs and Skills Australia · Internet Vacancy Index

General-Inquiry Clerks, Call Centre, Receptionists

Online job advertisements, July 2026, as published by Jobs and Skills Australia under code 5B. The name is the publisher’s own.

Dataset: Internet Vacancy Index
Reference period: July 2026
Publisher code: 5B
Regions reporting: 50 of 50

General-Inquiry Clerks, Call Centre, Receptionists (5B) by region

July 2026. Counts of advertisements, not of vacancies. Bars are scaled to the largest region shown.

Ordered by number of advertisements. Region names link to the map.
Rank	Region	Type	Advertisements
1	Greater Sydney	Capital city	2,580
2	Greater Melbourne	Capital city	2,438
3	Greater Brisbane	Capital city	1,821
4	Greater Perth	Capital city	1,459
5	Greater Adelaide	Capital city	903
6	Gold Coast	Region	365
7	Australian Capital Territory	Capital city	320
8	Sunshine Coast	Region	208
9	Cairns	Region	168
10	Newcastle and Lake Macquarie	Region	167
11	Mackay - Isaac - Whitsunday	Region	146
12	Townsville	Region	141
13	Central Queensland	Region	128
14	Greater Darwin	Capital city	126
15	Greater Hobart	Capital city	123
16	Geelong	Region	120
17	Hunter Valley exc Newcastle	Region	118
18	Wide Bay	Region	118
19	Western Australia - Outback (North)	Region	110
20	Illawarra	Region	90
21	Richmond - Tweed	Region	88
22	Western Australia - Outback (South)	Region	86
23	Toowoomba	Region	81
24	Northern Territory - Outback	Region	79
25	Ballarat	Region	75
26	Latrobe - Gippsland	Region	73
27	Mid North Coast	Region	72
28	Bunbury	Region	71
29	Darling Downs - Maranoa	Region	71
30	South Australia - South East	Region	65
31	Hume	Region	64
32	Bendigo	Region	63
33	Capital Region	Region	63
34	Central West	Region	63
35	Queensland - Outback	Region	63
36	Riverina	Region	57
37	Shepparton	Region	57
38	Launceston and North East	Region	54
39	New England and North West	Region	54
40	North West	Region	53
41	Murray	Region	52
42	Warrnambool and South West	Region	47
43	South Australia - Outback	Region	45
44	Western Australia - Wheat Belt	Region	44
45	Southern Highlands and Shoalhaven	Region	43
46	Far West and Orana	Region	42
47	Coffs Harbour - Grafton	Region	40
48	West and North West	Region	40
49	Barossa - Yorke - Mid North	Region	33
50	South East	Region	5

Source Based on Jobs and Skills Australia data. Internet Vacancy Index, © Commonwealth of Australia, licensed under CC BY 4.0. Figures have been aggregated and reformatted for display.

General-Inquiry Clerks, Call Centre, Receptionists (5B) by state and territory

July 2026. Regions summed into the states they sit in, computed here rather than published as state figures.

Online job advertisements for General-Inquiry Clerks, Call Centre, Receptionists (5B) by state and territory, July 2026, ordered by number of advertisements.
Rank	State or territory	Advertisements	Regions
1	New South Wales	3,529	14
2	Queensland	3,310	11
3	Victoria	2,990	9
4	Western Australia	1,770	5
5	South Australia	1,046	4
6	Australian Capital Territory	320	1
7	Tasmania	222	4
8	Northern Territory	205	2

Notes

The figure in the margin is the sum of the regions the publisher reports on, added here rather than published as a national total by Jobs and Skills Australia. Its regions cover Australia exactly once, so the sum is well defined, but it is our arithmetic and not their figure.
The Internet Vacancy Index counts advertisements appearing on a defined set of job boards. It is an indicator of advertising activity, not a measure of total Australian vacancies.
Two reference periods are held, so this page states a month and its change on the month before. That is a comparison, not a trend, and it is deliberately not drawn as one.